![]() Similar routing capabilities as Welcome, but was originally designed for project/IT tickets. Requests are intelligently routed to a centralized queue, enabling teams to collectively accept, prioritize and initiate work. Limited data outside of basic operational reporting. Performance data is aggregated from CRMs and MAPs, quantifying campaign and content impact on pipeline, as well as closed-won revenue. download/upload, copy/paste or communicating across different systems). Lacks critical integrations into key marketing technologies, creating manual ‘work about work’ (e.g. Seamless integrations into your most important downstream tools (Social, CMS, Sales, etc.) so you can push your final assets/content to every channel from one location. Unable to natively trace content lineage back to tasks and campaigns. ![]() Multi-format proofing and versioning happens in an external tool, and there is no rich-text editor or ability to create content within the platform itself.įully native digital asset manager with support for all content formats, providing complete asset lineage to show who repurposed what, when, where and why.ĭependent on external integration with tools like Adobe Experience Manager or WebDAM. ![]() ![]() Rich-text editor for original content authoring and multi-format asset annotation, proofing and versioning (with support for all file types). Offers Gantt charts but minimal calendar functionality for planning. Granular resource-based capacity planning closely aligned to project management teams. Highly visual and shareable monthly planning and timeline calendars, with real-time updates to show current status and progress of campaigns and content. ![]()
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